Emergency Resources 911 Host Crisis Intervention Workshop

August 2-4, 2016

Forsyth County 911 Center

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Carolyn Hanson Hunter I recommend this class and these trainers highly! When you have had the experience in the field this presenter and his colleagues put together all have experienced: combined with actual console, 911 operations its a win-win training experience. This man has given his career to public safety operations and education! Please take advantage of his knowledge and experience when he delivers his course at GPSTC! Thank you John for all you do!

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911 Plays Host to Crisis Workshop 
Frank Reddy; Staff Writer   

Published 2009

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The Forsyth County 911 Center welcomed directors, training coordinators and officers from across Georgia to a crisis intervention training workshop Monday. The day long course was held at the Public Safety Complex on Setting Down Road, where representatives from an emergency preparation program spoke with 911 operators and rescue personnel.  Forsyth County's 911 Center Director, Pat Giordano, said the workshop was a plus because "we are being proactive in bringing quality training to 911 professionals."  "Training is our best defense," she said. Dawson County 911 Communications Director, Debra Wimpy, said the class will "enhance our ability to do our jobs."  "I think it's awesome," she said.  Emergency Resources representative, Kyle Bradshaw said the workshop was an opportunity for course instructors and participants - who are invited to the class Sept. 21-23 in Forsyth County - to "offer their input, offering suggestions of what works and doesn't work for the class." "The feedback we are hearing so far is overwhelmingly good," Bradshaw said.  Giordano was pleased. "It is a great opportunity for us to have input into a class that will be offered to our communications officers," she said. Communications officers receive about four hours of crisis intervention training before they go to work. According to Bradshaw, the upcoming class will "build upon the initial four hours of training that they receive."